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Medical Secretary

Band 3

Main area
Band 3
Permanent: Substantive
Part time - 30 hours per week (Monday to Friday 6 hours per day 10:00- 16:00/ could be worked over 4 days 09:00- 17:00)
Job ref
Southmead Hospital
£20,330 - £21,777 per annum, pro rata
Salary period
09/10/2022 23:59

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.

Please note that this job advert will close as soon as sufficient applications have been received. So if you are interested, please apply for this vacancy as soon as you can.


Job overview

Substantive 30  hours per week Medical Secretary position.

An exciting opportunity has arisen within the Neurology Department at Southmead Hospital for an experienced Band 3  Medical Secretary.

To provide efficient and high quality administrative and clerical support to clinicians and their teams, working in close cooperation with all staff groups and other medical professionals.

The successful candidate will have an extensive secretarial background ideally within the NHS.

This is a very busy role which can be pressured. Therefore we are looking for someone who has fantastic organisational skills, who works well under pressure, and enjoys working within a team.

The Neurology Office is situated within the Brunel Building at Southmead Hospital.

Main duties of the job

The post holder will need to have good computer and communication skills, as well as being a team player and have an ability to use their own initiative. We are a busy department so the ability to work under pressure is essential.

The successful applicant will be part of a team of Medical Secretaries, Administrators and Audio Typists  and will provide excellent administrative support to the Neurology Consultants and their teams.

Audio typing experience is also essential for this role.

Previous secretarial/PA experience with knowledge of medical terminology would be an advantage.

Working for our organisation

This role is to support our busy Neurology team within the Neuro and Musculoskeletal Sciences Division (NMSK). We are committed to treating each patient as an individual with respect and dignity, providing a first-class experience for everyone who uses our services.

Detailed job description and main responsibilities

*Responsible for typing clinic notes/reports and general correspondence, and other tasks required by the department within the required time frames.
*Receive, sort and prioritise daily correspondence.
*Ensure clinic  letters and results letters are typed and sent to GPs and patients promptly.
*Maintain good communication with the wider team in order to achieve efficient teamwork.
*Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.
*Photocopying/filing and other administrative duties to ensure the efficient running of the office.
*Prioritise conflicting deadlines and know when to ask for help.
*Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.
*Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
*To provide secretarial cover and undertake general office duties as necessary within the department.
*To effectively deal with incoming mail for clinicians.
*Manage patient waiting lists appropriately.

Person specification


Essential criteria
  • Previous experience as a Medical Secretary
  • Typing qualifications
Desirable criteria
  • NHS Experience


Essential criteria
  • Secretarial Background
Desirable criteria
  • Experience of working with Lorenzo or similar application
  • Experience of working in a team

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMindful employer.  Being positive about mental health.Age positiveDisability confident employerCare quality commission - GoodArmed Forces Covenant (Silver Award)

Documents to download

Apply online now

Further details / informal visits contact

Tracey Abram
Job title
NMSK Support Manager
Email address
Additional information