Practice Development Teacher - Business Administration and Customer Service

NHS AfC: Band 5

Main area
Business Admin Customer Service Assessor Teacher
NHS AfC: Band 5
37.5 hours per week
Job ref
Southmead Hospital
£22,128-£28,746 per annum
04/03/2018 23:59

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.

Please note that this job advert will close as soon as sufficient applications have been received. So if you are interested, please apply for this vacancy as soon as you can.


North Bristol (NHS) Trust Apprenticeship team are looking to employ an enthusiastic and motivated Business Administration and Customer Service Assessor/Teacher to deliver apprenticeships in these subject areas to staff within the NHS and its associated partners. You will take on an existing cohort of learners at various stages in their learning journey, at levels 2, 3 and 4, and help to assess and establish new learners on programme. You must be occupationally competent to teach and assess up to level 4.

With the exciting changes in apprenticeship standards, part of the role will be to develop new materials and course outlines for the delivery of new apprenticeship programmes. This will be undertaken in conjunction with other subject areas such as healthcare, and under supervision of the Apprenticeship Lead. You will also help to establish links with new areas for apprenticeship delivery and assist with the promotion of apprenticeship courses.

You should have a proven track record of facilitating learning for individuals and groups, ideally in a vocational setting. You should be familiar with the both new and existing apprenticeship standards in Business and Administration and Customer Service from levels 2 - 4 and have experience with processing the documentation and recording learning on electronic systems. You should be comfortable communicating effectively with learners, employers and colleagues in order to ensure a smooth and informed learning journey for the candidate.

Teaching and assessing will take place on site and in the workplace, so some travel may be required for external learners. Travel expenses can be claimed at £0.56 per mile.

NBT offers a generous benefits package on top of the advertised salary, including an NHS pension scheme, childcare facilities, staff discount brochure and an excellent personal and professional development plan.

Interview Date - 8th March 2018

Apprenticeships logoNo smoking policyPositive about disabled peopleMindful employer.  Being positive about mental health.Age positiveDisability confident employer

Documents to download

To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).

Apply online now

Further details / informal visits contact

James Orpin

Lead for Functional Skills, Careers and Work Experience

Tel: 0117 4149276

If you have problems applying, contact

0117 3406532